Managed IT

Comprehensive IT Support

Computer and network support for Northeast Ohio small and midsized businesses.Downtime is a profit killer. At New England Secure, we recognize that in order to maximizeprofitability, your company’s IT has to be up-and-running. That’s why we provide comprehensive ITsupport to small and midsized businesses in the Northeast Ohio area. Our computer supportservices are delivered in an affordable, monthly rate based on the hardware you have in place. Takeadvantage of optimal uptime and experience for yourself the benefits that New England Secure’smanaged IT and computer repair services present businesses like yours.

Computer Hardware Support

If your hardware breaks, our tech support is there to fix it!
Your computers will fail. Through wear-and-tear, any system’s internal components will eventually
break down, leaving you to pick up the pieces. Fortunately for you, the IT professionals at New
England Secure possess the expertise to provide a thorough analysis of almost any piece of
computing hardware or accessory. Our ability to determine the root of a problem, find a solution for
the problem, and implement a solution sets us apart from the competition. With our fast and accurate
analysis, we are then able to fix or replace the malfunctioning piece of hardware and get it working
again quickly, limiting downtime.

Software Licensing and Management

Experience the most effective day-to-day operations with up to date software.
In the information age, software drives business. Software companies know this. In order to keep
running the most current versions of productivity or management software, you will need to acquire
the licenses needed to accommodate your the computing your staff needs. At New England Secure,
we handle software licensing to make sure that your company’s software is up to date and delivered
properly.

New England Secure’s Help Desk

Your company’s personal IT hotline!
Whenever your employees experience a major IT issue, it takes a serious toll on their ability to be
productive. This is especially true if the problem exceeds the technical knowledge or capabilities of
your business’ “go-to” IT person. To remedy this, New England Secure offers Help Desk Support as
an optional part of our Comprehensive IT support service.
Anytime that your employees experience difficulty with their technology, we are one phone call
away. Our professional IT technicians will be able to assist them and find a solution for whatever IT
problems they have.

For more information about how New England Secure’s professional IT technicians can present your
organization with a high-degree of value, please take a minute and fill out the form on the right-hand
portion of the screen, or simply give us a call at 207-835-4087.